Frequently Asked Questions
Q: Hours of access?
A: 6 am to 10 pm every day
Q: What is the inside height of units?
A: All 10x10 foot units and larger have an 8 ‘ inside height, door opening is 6’7”, door width is 8’8”.
Q: Do you insure the contents of our unit?
A: No, it is the tenant’s responsibility
Q: Can I store a vehicle in the unit?
A: Yes, the unit must have thick cardboard or wood under any vehicle, lawn equipment, etc.
Q: Do you have security?
A: Yes, our facility is gated and completely fenced. We have video cameras and a lighted entrance with tenant access only with code at the gate pad.
Q: Do you supply the lock?
A: No, you can purchase your own or we sell them.
Q: Do you mail monthly bills?
A: No, we do send out courtesy rent reminders via e-mail at the end of the month.
Q: Do I get a discount if I pay in advance?
A: Yes, 6 months in advance gets 2 weeks free & one year in advance gets the 13th month free
Q: Can you automatically debit my credit card monthly?
A: No, we only take cash and checks, but if you pay bills on line with your bank you can set us up on your recurring monthly bills.
Q: Do you have truck rentals?
A: No, We do not have truck rentals.
Q: What size trucks are available for rental?
A: We do not have truck rentals.
Q: What are the rates for the trucks?
A: We do not have truck rentals.
Q: What is the earliest/latest pick up time for truck rentals?
A: Our earliest pick up time is Monday through Saturday 8 am, Sunday 9 am.
The latest pickup is Monday through Saturday 4:30 pm and Sundays 11:45 am.
A: We do not have truck rentals.
Q: Do the trucks have lift gates or ramps?
A: We do not have truck rentals.
Q: Is there any additional equipment that comes with the rental?
A: We do not have truck rentals.
Q: What is available to pull a car?
A: We have two options available, tow dolly for front wheel drive cars and a car carrier with the car entirely off the ground. Please contact us with your car’s make, model and year to confirm your car’s towing capability.
Q: Is the truck transmission automatic?
A: We do not have truck rentals.
Q: What happens if the truck breaks down?
A: We do not have truck rentals.